Unpatched software is the #1 entry point for ransomware and data breaches — yet it takes 2 seconds to fix. We manage every automatic and manual Windows, macOS, and third-party security update across your entire office so you stay protected with zero downtime.
We test each patch first, deploy during off-hours, monitor for conflicts, and send you a clean compliance report every cycle. No surprise reboots. No broken QuickBooks files. No midnight alerts. Just covered bases handled by Gresham IT pros since 2005.
Automated Windows Update management for all your PCs and servers. We configure update policies that apply patches during off-hours — no surprise reboots at 10 AM on a Monday morning, no corrupted QuickBooks files from interrupted business apps.
Mac computers get critical security updates too, but many businesses ignore them entirely. We schedule automatic macOS updates, verify M1/M2/M3 Silicon compatibility, and roll out safely to every Mac in your office — including mixed-Mac-Windows environments.
It's not just the OS. Browsers, PDF readers, Office apps, QuickBooks, SQL Server, and dozens of other business applications need regular security patches. Left unpatched, these become active vulnerabilities that criminals exploit daily.
According to Microsoft, patches address an average of ~50 vulnerabilities per month, with "critical" severity flaws among them. The moment a critical vulnerability is disclosed, automated weaponized exploits start within hours.
For small businesses in Gresham and the Portland metro, one unpatched device can be the entire attack chain from phishing email to encrypted hard drive. Patch management isn't an IT luxury — it's your first line of ransomware defense.
Beyond security, regular patching keeps you in compliance posture for frameworks like CYA (Computer Yamamoto Agreement) guidelines, HIPAA security rule requirements, and basic IT insurance policy obligations. Gaps here can void coverage when a breach occurs.
Every patch first runs through our environment to validate compatibility with common business app stacks — QuickBooks, Office 365, SQL Server, Adobe products, and local custom software.
We roll the patch out to a small group of representative devices first. If anything breaks or misbehaves, we catch it here before it touches your entire office.
Once validated, patches are scheduled for deployment during nights or weekends — times when nobody's actively using their computer. Zero business disruption.
We monitor every device after patching for the next 48 hours to spot any lingering issues. You get a clean compliance report showing exactly what was patched, when, and any resolved conflicts.
We handle on-site patch management visits to Gresham, Troutdale, Sandy, Estacada, Canby, Clackamas, and Oregon City. Remote patch management is available for any location — whether you're in Portland or further out.
We provide custom pricing after a free patch-gap assessment, since costs depend on your device count and environment complexity. Every engagement starts with a free assessment so you know exactly what's vulnerable before committing to anything.
Windows and macOS regularly release security patches. If they pile up without being applied, you'll see nagging prompts constantly — sometimes forcing a reboot mid-meeting, which can mean lost work or corrupted QuickBooks files. We manage that schedule so every patch hits during your off-hours.
Short answer: don't. Unpatched software is the #1 entry point hackers use to get into businesses. Every major data breach starts with someone who disabled updates and left critical security holes wide open. The pop-ups are annoying, but the alternative is so much worse. Let us manage them properly instead.
Great question — and why we never just push patches blindly. We test every update in our lab first, deploy to a small pilot group for validation, then roll out to the rest during off-hours afterward. We also keep rollback points ready so we can undo anything in minutes, not hours. If you've ever lost QuickBooks data from a bad update, this gives you back your peace of mind.
Yes — patches aren't just for PCs. We manage updates on Windows Server, SQL Server, firewalls, routers, NAS devices, and any other infrastructure that needs regular security updates. Your office isn't secure until every device is covered.
Absolutely. Most modern offices run both. We have dedicated workflows for Windows PC/server patching, macOS endpoint management (including M1/M2/M3 Silicon compatibility), and third-party applications across platforms. Every device in your office — Apple or Windows — gets covered.
That's the single biggest fear we hear from office managers. It's also exactly why we test every patch before deployment across your specific app stack. We verify compatibility with QuickBooks, Office 365, SQL Server, and any custom business applications before approving a roll-out.
Yes, and we've done this dozens of times without losing a single minute of office productivity. We maintain system restore points and snapshots before every patch cycle. If anything goes sideways after deployment, we roll back in under 5 minutes — you wouldn't even know it happened.
We run standard patch cycles monthly (typically the second Tuesday of each month, following Microsoft's 'Patch Tuesday'). But when critical zero-day vulnerabilities surface outside that window — like Log4j or PrintNightmare — we deploy emergency out-of-band patches within hours, not weeks.
Absolutely. No client is too small for proper patch management. The reality is the same vulnerability that brings down a Fortune 500 company hits mom-and-pop shops just as hard — and they suffer even more because they can't afford downtime. We happily patch a team of three.
Our management platform gives us real-time visibility into the patch status of every device in your office, whether it's on-site, at home, or at a branch location. You get a clean compliance report every cycle showing what was patched, when, and any issues that were resolved — so nothing falls through the cracks.
Yes — comprehensive patch management across all endpoints is one of the core pillars of our Managed IT service. If you're already on our managed plan, this is handled for you with no extra charge. New to us? We'll include a free patch-gap assessment when we first set up your office.
Not every business knows where its weak spots are. Get a free 15-minute assessment of your current patch posture — no commitment required.
Free Patch Gap AssessmentLet us handle every patch, update, and security fix across your office — scheduled, tested, and deployed during off-hours so your business keeps running.